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Mute

SyntaxDescription
muteSuppresses email and call alerts
mute {profile name} ...Suppresses email alerts for specified profiles
mute {email address} ...Suppresses email alerts for specified addresses
mute {site-script} ...Suppresses call alerts for specified site-script functions
  • Alert rule ordering matters: mute and email actions can override each other
  • To ensure mute actions take effect, place them at the bottom of your configuration
  • Multiple profiles or email addresses can be listed
  • Multiple site-script functions can be listed

Examples

  • Mute alerts for a device
    * cisco123 ping4 PING.icmpState = mute

  • Mute alerts for a device group
    * * ping4 PING.icmpState any group Secondary = mute

  • Alert on Ping down events for Admins, but not from devices in Maintenance or Secondary groups
    * * ping4 PING.icmpState value down = email Admins
    * * ping4 PING.icmpState any group /Maintenance|Secondary/ = mute

  • Alert on Ping down events, but mute alerts for a device
    * * ping4 PING.icmpState value down = email [email protected]
    * cisco123 ping4 PING.icmpState = mute [email protected]

Alert rule order matters

  • Alerts for cisco123 are muted
    * * ping4 PING.icmpState value down = email Admins
    * cisco123 ping4 PING.icmpState = mute Admins

  • But when rules are flipped, alerts for cisco123 are received
    * cisco123 ping4 PING.icmpState = mute Admins
    * * ping4 PING.icmpState value down = email Admins